Terms of service

Updated 25 October 2026

These terms apply to solerinse.shop, operated by Christopher Felet trading as SoleRinse. Mandatory consumer rights remain applicable.

Our current collection

We offer a food-inspired squishy collection. Product pages distinguish source photographs from styled illustrations and show the confirmed contents and details. Released products are available as one-time purchases; monthly club enrollment is currently closed. An interest-list signup is not a purchase, a subscription or permission to charge.

Product use

Squishies are toys, not food. Keep them out of mouths and away from young children and pets. Do not cut or puncture a product. Discontinue use if damaged. Product-specific materials, age guidance and instructions must be checked before use. No medical, non-toxic or safety-certification claim is made without supporting evidence.

Prices and checkout

The squishy store uses South African rand (ZAR) for Shopify checkout totals. Other displayed currencies are estimates; your payment provider sets any final currency conversion and fees. A bank or payment provider may apply its own conversion rate or fee if your account uses another currency. The checkout shows the product total, available delivery charge, discounts and any taxes we collect before you authorize payment. Import charges are not described as prepaid unless that specific product and delivery service is confirmed as such.

Orders and delivery

Only released products with an enabled checkout can be ordered. We may cancel an order because of a stock or price error, an unsupported delivery address or suspected fraud. If we cancel after payment, we refund the amount paid. Read the shipping policy for the current delivery scope. If we cannot ship within a promised period, we offer the applicable delay-consent or cancellation and refund options.

Subscriptions

Monthly club enrollment is not yet open. When released, a subscription will require your explicit agreement to its price, billing frequency, contents and delivery charges. You will be able to manage or cancel it through the customer account link. An interest-list signup does not enroll you.

Returns and earlier orders

The refund policy explains how to report problems and request a remedy. Mandatory cancellation, fault, return and refund rights take priority. Earlier purchases, including walking gear, keep the terms shown at the time of purchase; the change in collection does not remove those rights.

Creator referrals

A creator referral may be recorded with your cart and order so we can calculate commission. It does not add to your price. Eligible persistent analytics storage is used only where the Shopify consent settings allow it. See our privacy policy.

Using the website

Use the site lawfully. Do not disrupt it or use it to harm others. Site content belongs to us or our licensors. Third-party links are provided for convenience. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. South African law applies subject to mandatory consumer rights where you live.

Business and contact details

Seller: Christopher Felet, trading as SoleRinse

Trading name: SoleRinse
Business type: Sole trader

Email: felezchristopher@gmail.com
WhatsApp: +27 78 106 4098
Website: solerinse.shop

Business and legal-service address:
78 Rutland Avenue
Craighall Park, Johannesburg 2196
South Africa

For an existing order, include your order number and a description of the issue. Contact us for return instructions before posting an item. Please do not send payment-card details.